Author Topic: TripAdvisor 'reviews'  (Read 5303 times)

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Offline Maik

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TripAdvisor 'reviews'
« on: Wednesday, 18 September, 2019 @ 07:50:20 »
'My derelict pub still got TripAdvisor reviews'

In 2015, residential developer Charles Goodall bought a derelict pub called Bridge Inn in Middleton-in-Teesdale, a small market town in Durham, hoping to turn it into some houses.

The pub hadn't been open for business since 2011, but on TripAdvisor, curiously people posted reviews for three years from 2014 to 2016, claiming to have had Sunday roasts and experienced poor service while doing so.

Mr Goodall added: "I do use TripAdvisor myself and now I'm a bit sceptical about using the service because of this.

TripAdvisor has released its first ever Transparency Report, in which it reveals that in 2018, it prevented one million fake reviews from being displayed on its website.

The report is believed to be in response to criticism of its reliability from a range of external parties, including aggrieved restaurateurs and hoteliers, as well as consumer watchdog Which?

TripAdvisor says 66 million reviews were submitted in 2018.