Author Topic: 06/01/19  (Read 2027 times)

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Offline Maik

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06/01/19
« on: Sunday, 06 January, 2019 @ 12:33:46 »
Quote
Three-hour Ryanair plane journey to Greece takes nearly a day
Angry passengers turned down the airline's offer of an eight-hour bus ride to get to their intended destination.

Flights from London to Thessaloniki should take around three hours but for dozens of Ryanair passengers it lasted nearly 24, with the Greek government forced to step in to help out.

Foggy conditions in Greece meant the plane from Stansted airport was diverted to Timisoara in western Romania late on Friday.

This decision angered many of the 200 passengers, who wanted to fly closer to their original destination.

They became more frustrated when the airline offered to transport them to Thessaloniki by bus - a journey of 480 miles that takes over eight hours.
https://news.sky.com/story/three-hour-ryanair-plane-journey-to-greece-takes-nearly-a-day-11600064

Offline Maik

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Re: 06/01/19
« Reply #1 on: Sunday, 06 January, 2019 @ 13:21:05 »
A bit more about Ryanair's latest customer dis-service:

Quote
Ryanair flight FR8582 left Stansted Airport a little late at 5.19pm on Friday afternoon, but was still expected to arrive in Thessaloniki before 10pm – in time for a drink by the harbourside in Greece’s second city.

But while the Boeing 737 was over the former Yugoslav republic of Macedonia, about 125 miles from its destination, fog at the Greek airport triggered a diversion. Thessaloniki AIrport is adjacent to the Thermaic Gulf, and susceptible to fog.

The obvious diversion airport was Skopje, serving the Macedonian capital – from which overland transport to the intended destination would have been straightforward.

But instead the aircraft, with nearly 200 passengers on board, flew northeast into Bulgarian airspace. It passed close to Sofia, Bulgaria’s capital, but did not land there.

The track then switched northwest, back towards Stansted, and eventually the aircraft landed at Timisoara in northwest Romania. The city is close to the Hungarian border and nearly 500 miles – and two international frontiers –  from Thessaloniki.

In the end, the Greek government sent an Aegean Airlines aircraft to Timisoara, which flew passengers to Thessaloniki, where they arrived nearly 24 hours later than scheduled.

Other viable diversion airports include Athens and Tirana, the Albanian capital.

It came after Ryanair was voted the worst airline serving the UK for the sixth year in a row. The low-cost airline scored a customer rating of just 40 per cent in Which?’s annual survey.

Participants were asked to rate airlines on boarding, seats, comfort, refreshments and the cabin environment.

Out of the 7,901 respondents who were asked if there was one airline with which they would never travel, 70 per cent named Ryanair.
https://www.independent.co.uk/travel/news-and-advice/ryanair-flight-greece-delayed-fog-romania-layover-stanstead-airport-compensation-a8713811.html

Offline Jolly Roger

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Re: 06/01/19
« Reply #2 on: Sunday, 06 January, 2019 @ 14:51:25 »
Quote
Three-hour Ryanair plane journey to Greece takes nearly a day
Angry passengers turned down the airline's offer of an eight-hour bus ride to get to their intended destination.

Flights from London to Thessaloniki should take around three hours but for dozens of Ryanair passengers it lasted nearly 24, with the Greek government forced to step in to help out.

Foggy conditions in Greece meant the plane from Stansted airport was diverted to Timisoara in western Romania late on Friday.

This decision angered many of the 200 passengers, who wanted to fly closer to their original destination.

They became more frustrated when the airline offered to transport them to Thessaloniki by bus - a journey of 480 miles that takes over eight hours.
https://news.sky.com/story/three-hour-ryanair-plane-journey-to-greece-takes-nearly-a-day-11600064

No doubt landing fees were cheaper at Timisoara!

Offline BeeTee

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Re: 06/01/19
« Reply #3 on: Sunday, 06 January, 2019 @ 14:55:33 »
A bit more about Ryanair's latest customer dis-service:

Quote
Ryanair flight FR8582 left Stansted Airport a little late at 5.19pm on Friday afternoon, but was still expected to arrive in Thessaloniki before 10pm – in time for a drink by the harbourside in Greece’s second city.

But while the Boeing 737 was over the former Yugoslav republic of Macedonia, about 125 miles from its destination, fog at the Greek airport triggered a diversion. Thessaloniki AIrport is adjacent to the Thermaic Gulf, and susceptible to fog.

The obvious diversion airport was Skopje, serving the Macedonian capital – from which overland transport to the intended destination would have been straightforward.

But instead the aircraft, with nearly 200 passengers on board, flew northeast into Bulgarian airspace. It passed close to Sofia, Bulgaria’s capital, but did not land there.

The track then switched northwest, back towards Stansted, and eventually the aircraft landed at Timisoara in northwest Romania. The city is close to the Hungarian border and nearly 500 miles – and two international frontiers –  from Thessaloniki.

In the end, the Greek government sent an Aegean Airlines aircraft to Timisoara, which flew passengers to Thessaloniki, where they arrived nearly 24 hours later than scheduled.

Other viable diversion airports include Athens and Tirana, the Albanian capital.

It came after Ryanair was voted the worst airline serving the UK for the sixth year in a row. The low-cost airline scored a customer rating of just 40 per cent in Which?’s annual survey.

Participants were asked to rate airlines on boarding, seats, comfort, refreshments and the cabin environment.

Out of the 7,901 respondents who were asked if there was one airline with which they would never travel, 70 per cent named Ryanair.
https://www.independent.co.uk/travel/news-and-advice/ryanair-flight-greece-delayed-fog-romania-layover-stanstead-airport-compensation-a8713811.html
You have got to wonder how the hell Ryanair stays in business :dunno:

Offline TonyKath

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Re: 06/01/19
« Reply #4 on: Sunday, 06 January, 2019 @ 17:17:07 »
Quote
Three-hour Ryanair plane journey to Greece takes nearly a day
Angry passengers turned down the airline's offer of an eight-hour bus ride to get to their intended destination.

Flights from London to Thessaloniki should take around three hours but for dozens of Ryanair passengers it lasted nearly 24, with the Greek government forced to step in to help out.

Foggy conditions in Greece meant the plane from Stansted airport was diverted to Timisoara in western Romania late on Friday.

This decision angered many of the 200 passengers, who wanted to fly closer to their original destination.

They became more frustrated when the airline offered to transport them to Thessaloniki by bus - a journey of 480 miles that takes over eight hours.
https://news.sky.com/story/three-hour-ryanair-plane-journey-to-greece-takes-nearly-a-day-11600064

No doubt landing fees were cheaper at Timisoara!

It's cheap!

It is also now one of the largest airlines in Europe.

Tony

Offline Jolly Roger

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Re: 06/01/19
« Reply #5 on: Sunday, 06 January, 2019 @ 17:24:29 »
Quote
Three-hour Ryanair plane journey to Greece takes nearly a day
Angry passengers turned down the airline's offer of an eight-hour bus ride to get to their intended destination.

Flights from London to Thessaloniki should take around three hours but for dozens of Ryanair passengers it lasted nearly 24, with the Greek government forced to step in to help out.

Foggy conditions in Greece meant the plane from Stansted airport was diverted to Timisoara in western Romania late on Friday.

This decision angered many of the 200 passengers, who wanted to fly closer to their original destination.

They became more frustrated when the airline offered to transport them to Thessaloniki by bus - a journey of 480 miles that takes over eight hours.
https://news.sky.com/story/three-hour-ryanair-plane-journey-to-greece-takes-nearly-a-day-11600064

No doubt landing fees were cheaper at Timisoara!



It's cheap!

It is also now one of the largest airlines in Europe.

Tony

I saw a comment on Facebook, so cannot guarantee its authenticity. It would seem that Ryanair have changed some bookings so that the name is slightly different to the name on the passport. They have then made an admin charge to correct it. I wouldn't put it past them!