The excuses provided by Cameron re the passport fiasco are laughable. As an ex civil service employee working on performance, I know that the simple thing to do was at the beginning of the year to generate a systems report advising the total number of existing passports due for renewal within the next 6 months. From this they could estimate the number of man hours required to meet the targets and employ the staff accordingly.
Simple planning and organisation....not a well developed skill of government. Just crisis management with pathetic excuses.
