Author Topic: 13/05/14  (Read 1822 times)

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Offline Maik

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« on: Tuesday, 13 May, 2014 @ 00:03:14 »
Hoteliers and other tourism businesses are being urged not to respond to customers who try to extort freebies by threatening to post bad reviews online.

The British Hospitality Association said it has noticed a growing problem of online reviewers blackmailing tourism businesses.

It has become such a big concern that BHA deputy chief executive Martin Couchman is now in talks with online review site TripAdvisor on behalf of the association's members.

"People threatening restaurants and hotels with bad TripAdvisor reviews to extort freebies is a problem which has been growing," said Couchman.!dv_rv&w_id=9949&news_id=2011461