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Inside Greece's first smart city: 'Now you don't need to know a politician to get something done'Trikala, in Greece’s agricultural heartland, is an unlikely candidate for a leading smart city – but innovations have improved lives despite the financial crisis“In the past, residents had to call the vice mayor just to change a broken street lamp,” says Sonia Sofou, a police officer turned civil servant. “Now you don’t need to know a politician to get something done.”